Consumer Complaint Detail

MERCURY / SABLE / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002207933 Incident Date: Jan, 16 2002
Consumer's City: STERLING HEIGHTS Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: SABLE Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MELM58SXVG Date added to File: May, 25 2021
Date Complaint Received: Mar, 31 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 26 1997
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: About a year back i had transmission problem on my sable at 70,000 miles. it would move in reverse but no forward motion. the vehicle was towed and the transmission was rebuilt at cottman transmission at the cost of over $2000 and loss of vehicle use for a week. a month later, it failed with exactly similar symptoms. it was towed to the same facility and repaired under warranty in four days. six months later, and exactly a month after the warranty on repair work expired (74,000 miles), the transmission started to visibly down shift while driving (at all speeds). took it back to repair facility - was told it's internal transmission problems - once again! i just can't believe this. i can't afford to waste 4,000 on transmission jobs on this car when it's not even worth that much. i scanned through the other complaints and found some other instances when this transmission had given problems to owners. just wondering how many dissatisfied owners would it take for ford to realize that there is a "real" problem with their sable/mercury transmissions! i had two ford taurus's in the past, and this is third from ford family. i am going to stop spending money on ford cars if this is the level of quality that i get for my money.