Consumer Complaint Detail

GMC / JIMMY / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002213726 Incident Date: Dec, 09 2002
Consumer's City: EDGEWATER Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: JIMMY Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GKCS13W3W2 Date added to File: May, 25 2021
Date Complaint Received: May, 12 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 04 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I own a 1998 gmc jimmy, vin no. [xxx]. the windshield wipers do not work most of the time, occasionally work intermittently, and the few times they do work, will stop in mid-cycle blocking view through the windshield. gmc has recalled all jimmys from 1993-1997 with the same problem. however, they have not included the 1998 in the same recall. i checked the certificate on my door - my car was manufactured in 02/1998. this problem is creating a safety concern for my daughter and i while in the car. i live in florida where it rains daily during the summer. i called gmc on 5/12/03 to check into the recall on the 1993-1997 jimmy's. i spoke to two customer service representatives. the second one, [xxx], noted my concern, but stated "your vehicle is not included in this recall" i replied "well, who do i call when this issue causes a car accident with me & my daughter?" her response was "call gmc customer service" - she was very rude and did not help solve the problem. this problem occurs almost every time it rains. it also occurs when i attempt to use the windshield washer fluid - the fluid will spray but the wipers will not come on. *jb information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr