Consumer Complaint Detail

FORD / ESCORT / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002215499 Incident Date: Sep, 14 2002
Consumer's City: PHOENIX Consumer's State: AZ
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: ESCORT Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3FAFP11371R Date added to File: May, 16 2021
Date Complaint Received: Jun, 25 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Aug, 13 2002
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving the steering bolt became loose which caused the steering wheel to jump around. this made it difficult for the consumer to steer the vehicle. *nlm when at a stop light or at idle, the vehicle would vibrate badly and the consumer had to place the vehicle in neutral. when the windows were half way down, they would rattle terribly. the consumer was concerned they may shatter. the headlights bounced around at night, on the vehicle in front of the consumer and had been confronted about the distraction. ford said it was normal. the vehicle had been in for the vibration since purchase. the motor mounts in the vehicle were changed for a second time. *scc *jb