Consumer Complaint Detail

LEXUS / SC400 / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002215628 Incident Date: May, 02 2002
Consumer's City: SAN RAMON Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: SC400 Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JT8CH32YXT0 Date added to File: May, 16 2021
Date Complaint Received: May, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Passenger door lock assembly failed and would not allow door to be opened from the outside, only would open from the inside; causing a over $500 repair because a small piece of metal in the assembly broke. lexus could/would not replace just the small metal piece, and the entire assembly had to be replaced causing a very costly repair; this occured in 2003. in may of 2004, the driver's door then failed, and also would not open from the outside, would only open from the inside. this time they were able to correct with a $7.00 part and a $120 labor cost to replace.*ak