Consumer Complaint Detail

DODGE / RAM 3500 / 2000

Recalls
0 Injured
Investigations
1 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002219506 Incident Date: Jun, 03 2002
Consumer's City: NIXA Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 3500 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Fuel system, diesel
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7MF3361YJ Date added to File: May, 25 2021
Date Complaint Received: Jun, 18 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 09 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My complaint concerns my vehicle and several thousand others that belong to members of the turbo diesel register. the reason im writing is in hopes that we can get a safety issue addressed, and corrected once and for all. there has been a repeated trend over several years now concerning the lift pump (fuel transfer pump) utilized in the 2500/3500 cummins diesel application. i am a member of the failed lift pump club and have experienced this lift pump failure on my 2000 3500 dodge ctd. this failure causes the truck to loose power and sometimes die. this can be life threatening if the truck owner is on the highway towing a loaded trailer. i how own a 2002 3500 ctd and would like this design problem corrected. i am not alone in this concern, there are thousands of 1998.5 - 2002, 24 valve cummins turbo diesel owners that are concerned and have complained to dodge about this problem with no resolution. this can be documented by going to the turbo diesel register on the web. http://www.turbodieselregister.com/forums/showthread.php?s=&threadid=75368&perpage=15&pagenumber=2. *nlm