Consumer Complaint Detail

DODGE / RAM 2500 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002219978 Incident Date: Oct, 13 2002
Consumer's City: SHERWOOD Consumer's State: AR
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:delivery:fuel pump
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KF2367XJ Date added to File: May, 25 2021
Date Complaint Received: Jun, 24 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 10 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 dodge truck with cummins diesel. i would like to report a incident that prompted a concern for myself and my family. as i was on vacation with my family, we were traveling to st. louis for a weekend race. while traveling up a long hill, my truck began to loose power. this grade was a two lane highway, that was moderately curvy. fuel pressure was down significantly as indicated by my added gauge. upon arrival to our destination, i replaced the factory lift pump (fuel transfer pump) and immediately noticed a large difference in power. had the truck actually died during this incident, it would have been nearly impossible to restart, thus leaving a two lane highway blocked on a hill in curves. this caused major concern as it is a high traffic area and many tractor-trailers use this busy stretch of highway. the main cause of failure for these pumps is an incorrect application as described by the pump manufacturer. diamler-chrysler is aware of the problem, but has chosen not to address the concern. thank you for your time in this matter. *nlm