Consumer Complaint Detail

JAGUAR / XJS / 1989

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002224943 Incident Date: Oct, 27 2002
Consumer's City: CONVERSE Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Jaguar Cars, Ltd.
Model Name: XJS Model Year: 1989
Vehicle Involved in a Crash: No Component's Description: Seat belts:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: SAJNY5842KC Date added to File: May, 25 2021
Date Complaint Received: Jul, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 12 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I request your intervention and investigation on my behalf in regards to jaguar motorcar's seat belt failures. specifically, i own a 1989 jaguar xjs with automatic seat belts. these belts have failed numerous times since owning this car. the last failure occurred nearly a year ago and is not repairable due to non-availability of parts. the local dealer states he has a backlog of other customers with similar circumstances. further, the dealer states that the automated system has design errors that are the root cause of the problems. jaguar is supposedly redesigning the replacement parts but has not made them available to the dealers. please inquire with whom ever you feel could support our needs in having a functional seat belt system within the car. i understand from the dealer seat belts and seat belt systems are lifetime warranted items.*jb very respectfully, roger w. johnson