Consumer Complaint Detail

MAZDA / MPV / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002227562 Incident Date: Jul, 30 2002
Consumer's City: DELAWARE Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: MPV Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM3LW28J820 Date added to File: May, 25 2021
Date Complaint Received: Jul, 30 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 07 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The transmission "bucks" when shifting out of first gear. this happens mainly after accelerating, letting your foot off the gas, and then re-accelerating. the car has been in several times for the same issue, and it continures to occur. the dealership does not consider this a warranty issue, though we have had the same problem with the car since we the 2nd week we owned the vehicle. it should be noted that there have been a number of transmission "updates" that the vehicle has gone through as part of service. in addition there is a sulfur smell emitted by the exhaust system. we were told to change to "good gas" which we did and we continue to have the smell. we were then told that mazda would not look at this problem again until the vehicle had 10k miles on.