Consumer Complaint Detail

ISUZU / AXIOM / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002228031 Incident Date: Aug, 30 2002
Consumer's City: GRAY Consumer's State: LA
Vehicle Transmission Type: AUTO Manufacturers Name: Isuzu Technical Center of America, Inc.
Model Name: AXIOM Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Suspension:front
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 4S2CE58XX24 Date added to File: May, 16 2021
Date Complaint Received: Jul, 30 2003 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: When we bought the vehicle (same day) we noticed a vibration. a few days after the purchase, the dealer balanced the tires, and on the way home we noticed that the problem was not fixed. (09/04/02). we were not able to get back to the dealer immediately, but they were informed. on 9-19-02 it was brought back in and they replaced the right rear axle and axle bearing and replaced a tire and it was not fixed again. on 9-20-02, they replaced the driveshaft, and the problem was still there. the problem worsened, and was now involving the brakes. it was brought in on 10-11-02 and they found rear brake pads heavily glazed, drums warped and they claimed we may have drove w/the emergency brake on (its an automatic, and we did not). not long after that, the problem was back. we informed the same dealership and the isuzu rep told us that as for as he was concerned the vehicle was fixed and he will no longer try to fix this problem. this was ted russell isuzu dealership in knoxville, tn. a couple months later we moved to alpharetta, ga and the problem got extremely worse (brakes). we brought it to carl black isuzu. they were very friendly and concerned about the problem. again they found the rear axles were out of round, brakes out of round, and turned both rotors. this was found on feb. 27 2003 and was changed on march 18, 2003. the mileage on the vehicle at this time was around 12,000. my vehicle now has 18,000 miles and of course the problem has been back for a while, but this time the abs light is now on. we are going to see what happens now. my wife drives this vehicle along w/our 2 children. something needs to be done about this vehicle...... *ph **consumer requests callback from odi investigator**