Consumer Complaint Detail
VOLKSWAGEN / BEETLE / 1999
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002235747 | Incident Date: May, 14 2002 |
| Consumer's City: | Consumer's State: VA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: BEETLE | Model Year: 1999 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWCC21C9XM | Date added to File: May, 25 2021 |
| Date Complaint Received: Sep, 13 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Dec, 01 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: At 25,000 miles the car started burning excessive amounts of oil. at 28,516 vw finally agrees the car is burning oil excessively. vw replaced piston rings. but at 35,000 the problem returns! now vw states this is "normal". why is this normal now and the same problem was not normal before? i have recently learned per volkswagen,is supposed to use a quart of oil every 1,000 miles. i was never informed of this by the dealership. this is totally ridiculous and unacceptable!!! its my opinion, but i suspect that vw is well aware of this problem. they probably don't want to eat the cost of replacing thousands of engines. so....they declared this situation "normal".i am total discussed with vw of america. because this car burns more oil then the old heap i got tired of. i would like a new engine that does not burn oil!!!! "normal" is just a standard way to weasel out of taking any responsibility for the very real problems that myself and other have with their vehicles!!!! *ph |