Consumer Complaint Detail

MERCURY / MOUNTAINEER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002244456 Incident Date: Jun, 02 2002
Consumer's City: COLLEGE STATION Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MOUNTAINEER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Equipment:electrical:radio/tape deck/cd etc.
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 05 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 03 1998
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Cd radio display has gone out, first began to fade in and out and now i have no display. many people have experienced this problem. there are forums on the internet that specifically discuss this issue. it has also occured with many explorers as well. how can ford/mercury not recall an obviously widespread flaw? this really makes me doubt their customer service efforts.*ak