Consumer Complaint Detail

FORD / WINDSTAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002244840 Incident Date: Nov, 28 2002
Consumer's City: BURTONSVILLE Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Nov, 09 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Vehicle pulls excessively to the right when in the right lane and to the left when in the left lane. this is an extreme unsafe condition bgought to the attention of two dealers and ford main customer service dept with no resolution to the problem. *ak power steering also make a "whining grunt" noise and p/s fluid leaks through the rack and pinion end seals as recognized by ford in their tsb 01-5-6 and 01-4-5. ford is not accepting responsibility for this inherent defect and the dealers rely on the computer print out of the front end alignment machine. after only 20k mile front tire are totally worn out (unevenly) attesting to the fact that there is excessive and unsafe side pull. peprhaps the three issues are related as they have been reported by other people as well.