| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002246602 | Incident Date: Aug, 27 2002 |
| Consumer's City: GEORGETOWN | Consumer's State: MA |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Toyota Motor Corporation |
| Model Name: ES300 | Model Year: 2002 |
| Vehicle Involved in a Crash: No | Component's Description: Power train:automatic transmission |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: JTHBF30G620 | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 19 2003 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Aug, 29 2002 |
| Was Original Owner: No | Anti-lock Brakes: Yes |
| Number of Cylinders: 6 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: 2002 lexus es300 had a major surging problem at approximately 40 mph. after a year of promises, lexus came out with a computer upgrade that changed the problem from annoying to dangerous. the 1/2 and 2/3 shifts are wildly inconsistent, sometimes taking 2/3 seconds and feeling like a slipping transmission. when acceleration, as in a passing or avoidance situation, is called for the motor revs up and the car goes nowhere while the transmission searches for a gear. this can take 3/4 seconds and has already almost caused a accident. lexus customer service says the car is performing as designed and no further modifications are planned. *la |
