Consumer Complaint Detail

SUZUKI / GSF1200S / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002249503 Incident Date: Oct, 10 2002
Consumer's City: ALDEN Consumer's State: NY
Vehicle Transmission Type: MAN Manufacturers Name: Suzuki Motor USA, LLC
Model Name: GSF1200S Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JS1GV77A212 Date added to File: May, 25 2021
Date Complaint Received: Dec, 10 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 09 2001
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Defective headlight assemblies that become useless at night. the headlight assembly is a sealed unit. after 5000 miles, my headlight was full of a black powdery substance which coated the inside surface of the lens thereby rendering the lighting poor at best. *ak there were also numerous small pieces of glass from the edges of the projector beam lens rattling around inside the assembly. the motorcycle could not be ridden at night due to the lack of adequate lighting. i had reported this defect to the suzuki safety defect hotline and subsequently the manufacturer has replaced my old assembly (furnished the part only, no labor). the new assembly appears to be of the same construction and carries the same part number. i fully expect that this assembly will likely perform no better than the one it replaced. there are numerous others that i know that have the same motorcycle with the same problem.*ak