Consumer Complaint Detail

MERCURY / MYSTIQUE / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002249694 Incident Date: Jan, 31 2002
Consumer's City: TAMPA Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: MYSTIQUE Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1MEFM66L7XK Date added to File: May, 25 2021
Date Complaint Received: Dec, 14 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 03 2000
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Entire dashboard has lifted up at the window/ vent and runs the entire length of the dashboard. problem started directly under the front windshield but has progressed at a very quick rate. this has become a severe safety issue because it blocks part of my view while driving and is closely connected to the passenger airbag. the heater/air conditioner/vent on the dashboard does not work properly because of the severe curl. we are very concerned about the safety of the airbags and if they would deploy properly if at all in their location and condition. this is obviously a manufacturing defect but no one wants to honor the repair request.*ak