Consumer Complaint Detail

BUICK / CENTURY / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002250943 Incident Date: Dec, 11 2002
Consumer's City: LAKE CITY Consumer's State: SC
Vehicle Transmission Type: Manufacturers Name: General Motors, LLC
Model Name: CENTURY Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:fuel injection system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 17 2003 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On 12/12/03 after pulling into the local snappy carwash, our 2002 buick century would not crank the engine. the ignition would wind up but not engage the engine. we called our dealership, but because it was 44,000 miles on the car, and the 36,000 mile warranty is now up, there was nothing they were prepared to do to help us. we called other dealerships and they responded the same. we had to leave it and rent a car because of travel that could not be postponed. upon our return monday night, my husband decided to check if the car would start. it immediately started and ran fine for one entire day. on wednesday, 12/17/03, it quit again while on idle in front of our local wal-mart. nothing would make it start. while my husband was in the store to buy starting fluid to check if that would start it, i kept bumping the starter and finally it cranked. we have been told it is a common problem of fuel-pumps in these vehicles. we are now being charged over $500.00 for the fuel pump replacement and labor to do the service. can there be a rebate for us, since it is happening to others? this is a dangerous occurance, since we could be left stranded anywhere. thank you for your help.*ak