Consumer Complaint Detail

FORD / WINDSTAR / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002251967 Incident Date: Sep, 27 2002
Consumer's City: SAN ANTONIO Consumer's State: TX
Vehicle Transmission Type: Manufacturers Name: Ford Motor Company
Model Name: WINDSTAR Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:accelerator pedal
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2FMZA524X2B Date added to File: May, 25 2021
Date Complaint Received: Jan, 01 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 14 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We own a 2002 ford windstar with adjustable height for the brake/accelerator pedals. unfortunately the adjustment button is on the center console right where my right knee rests. the design allows for adjustments while the vehicle is in motion. on too many occasions my knee has hit the button while in motion causing the vehicle to accelorate or deccelerate unexpectedly. as of now no accidents have resulted, however, one can easily see the safety concern. i contacted ford and they refuse to disable the feature because that was the original design of the vehicle although in my mind it was a faulty design to have the pedals adjust while in motion.*ak