Consumer Complaint Detail

DODGE / CARAVAN / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002255464 Incident Date: Jul, 01 2002
Consumer's City: CHEEKTOWAGA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: CARAVAN Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Structure:frame and members:underbody shields
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2B4GP4539VR Date added to File: May, 25 2021
Date Complaint Received: Jan, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Oct, 01 1998
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I recently became aware of your services so that is why this is written way after the fact. may problem is that i own a 97 dodge caravan, at the time it had appox. 80,000 miles. the front passenger side wheel well that holds the strat rotted to the point that the strat was coming through. i called dodge and they said that part of the body wasn't warranted against rust through. i thought it was odd that the doors and hood was but not the under part. i had the repairs done for $900 and now the driver side is about to do the same. what is ironic is that the body ie doors and quarter panels are fine. is there a problem with this particular part of the car and if so do i have any recourse. thank you for your time. *cb