Consumer Complaint Detail

GMC / ENVOY XL / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002258614 Incident Date: Oct, 31 2002
Consumer's City: CUSTER CITY Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: ENVOY XL Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Exterior lighting:headlights
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Feb, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jun, 02 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: On our 2002 gmc envoy, when driving in heavy fog or any type of falling snow the headlights shoot a beam of light straight up. it looks like what the searchlights look like in old war movies. the reflection from the light on he fog or snow really messes up the drivers vision because it effectivly blocks the sight of anything past the hood. we talked to the dealer about it and the service manager said that we weren't the first to compalin but until gm did a recall, he couldn't do anything about it.