Consumer Complaint Detail

VOLVO / TOW HITCH / 9999

Recalls
1 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002263083 Incident Date: Dec, 20 2002
Consumer's City: CLEAR LAKE Consumer's State: SD
Vehicle Transmission Type: Manufacturers Name: Volvo Car USA, LLC
Model Name: TOW HITCH Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Power train:clutch assembly:pedal/hand lever(motorcycle)
Vehicle Involved in a Fire: No Persons Injured: 1
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 03 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Clutch pedal would not engage as designed. on several occasions it failed. twice in traffic and one after coming to a complete stop. used excessive force to engage, for it would engage after repeated stomping on the clutch pedal. however, the last time it would not engage, i used both feet too engage it, hoping that the for to mentioned would occur, it did not. the entire clutch plate on the fire wall broke. this led to the sudden collapse of the pedal which slammed into the floor and snapped both knees and buckled my left hip which i now have recurring injuries which has now forced me to leave the trucking industry. the shop supervisor explained to me that this has happened on several volvo trucks and he has had to replace them for the cylinder that controls the clutch lever rods have a problem with rust and other containments which can cause the level rod that control the clutch pedal too freeze up, which stops the clutch from engaging. this is caused by the cylinder having too much open space on the top before a rubber seal which is lower inside to stop the rust, water, and contaniments from causeing problems with clutch operation. volvo has a replacement for this and did in fact replace it with another corrected cylinder at the time of my injuries.*ak