Consumer Complaint Detail

DODGE / NEON / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002263632 Incident Date: Feb, 28 2002
Consumer's City: SAN DIEGO Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: NEON Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Mar, 08 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: By taking care of my car, ie. washing and waxing it, i ended up keeping a known factory defect from occuring untill after their three year warranty. then 70% of the paint pealed off the roof and trunk of my car when i washed it one day. i was told by the dealer that the manufacturer knew about it but was never forced to issue a recall or notify customers. when the manufacture was contacted they said that it was out of warenty but out of the goodness of their heart they would pay $285.00 toward having it repainted at a dodge dealerbwho would charge me $2,800.00 because the problem is with the electro primer and the car would need to be stripped to the bare metal and reprimed.