Consumer Complaint Detail

HONDA / ODYSSEY / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002272783 Incident Date: Sep, 09 2002
Consumer's City: PEWAUKEE Consumer's State: WI
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: ODYSSEY Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages:doors:latch
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKRL1864XH Date added to File: May, 25 2021
Date Complaint Received: Apr, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 31 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 honda odyssey, [xxx], that i bought used in 2002. it is a honda certified car. since i have had the car the driver side rear sliding door has malfunctioned in spite of being serviced about 4 times. the warning light comes on and the alarm goes off. i have to put the car in park, open the door and close it again and then it's ok. the most recent time it was serviced, the cost was $600 and supposedly all of the door sensors on the frame and the door were replaced. that was about 1 month ago. since then the alarm sounds less often however, the alarm has gone off while i'm driving the car, the door has failed to close and i had to put the car in park, get out and push the door as it was closing and several times when i tried to lock the car with the remote, i had to walk back to the car, open and close the door because the alarm indicator showed the door ajar. i understand this has been a problem with the odyssey. last night i was a news story that vehicles involved in accidents are sometimes auctioned and move from dealer to dealer and the paper history of the car is changed. it's possible that a car that has been in a serious accident has ended up on a new car dealers lot and was sold as certified. this is a serious problem as i often have my grandchildren in my car in car seats. if it is fixable, it should not take this much effort to fix. since it has taken try after try and i still have a malfunctioning door i can only think that maybe the frame of the car is damaged. please help me out with this situation. thank you. *la *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)