Consumer Complaint Detail

CHRYSLER / TOWN AND COUNTRY / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002275589 Incident Date: Nov, 14 2002
Consumer's City: TRUMBULL Consumer's State: CT
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: TOWN AND COUNTRY Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1C4GJ44R1YB Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Tranmission cooler line leaks it was repaired by stevens of milford in february of 2001 2 months after i purchased vechicle. the second time was november of 2002 the dealer (scap motors) said it was not covered and charged me $91.20. i called chrysler customer service and they reimbursed me. the third time was january 2003 same problem (which has now damaged my new driveway) scap motors said that the lines become loose due to weather and driving conditions they repaired it again. i know of at least 5 other owners of chrysler grand voyagers (town and country) and dodge grand caravans that have had the same problem with their vechicles. i hope that you can look into this matter and get chrysler to repair it so that it does not happen again. to tell me that weather and road conditions are causing this problem is crazy i own 3 other cars and it does not affect the tranmission lines on those. either chrysler used (uses) defective or poor quality hoses or it is a manufactures defect. i was told that there is a technical bulletin that was sent to the dealers on this problem so i know they are aware of the problem but they are not fixing it only repairing temporairly.