Consumer Complaint Detail

PONTIAC / MONTANA / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002275747 Incident Date: Sep, 14 2002
Consumer's City: KIMBALL Consumer's State: SD
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: MONTANA Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GMDX03E0XD Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife and i own a 1999 pontiac montana. in september of 2002 (~53000 miles)we noticed that the low coolant light came on. so we added coolant. then again in november the light came on again so we contacted our personal mechanic since the vehicle was no longer under warranty. he told us that the plastic upper intake manifold and the gasket was bad. he told us that this was a common problem with this type of engine. he said that gm dealers in the area told him that it was due to the manifold being made of plastic and the fact that gm uses dexcool coolant, which eats up the plastic and the gaskets. he also told us that because of this some of the coolant spilled into the engine oil. the cost of the repairs were $392.57. we now will have a good chance of spending $2000 - $2500 on a new engine because of the coolant in the engine oil. we did call the dealer who sold us the van and they told us to call pontiac. we did call the pontiac customer service center in michigan and filed a complaint. they told us that they have never heard of such a problem. we feel that gm should stand behind these problems. please respond. thanks