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NHTSA Complaint Number: 002275747 | Incident Date: Sep, 14 2002 |
Consumer's City: KIMBALL | Consumer's State: SD |
Vehicle Transmission Type: AUTO | Manufacturers Name: General Motors, LLC |
Model Name: MONTANA | Model Year: 1999 |
Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling |
Vehicle Involved in a Fire: No | Persons Injured: 0 |
Vehicle's VIN#: 1GMDX03E0XD | Date added to File: May, 25 2021 |
Date Complaint Received: Jan, 14 2004 | Complaint Type: CAG |
Incident Reported To Police: No | Purchase Date: - |
Was Original Owner: No | Anti-lock Brakes: No |
Number of Cylinders: 0 | Date of Manufacturer: - |
Was Vehicle Towed: - | Description of the Complaints: My wife and i own a 1999 pontiac montana. in september of 2002 (~53000 miles)we noticed that the low coolant light came on. so we added coolant. then again in november the light came on again so we contacted our personal mechanic since the vehicle was no longer under warranty. he told us that the plastic upper intake manifold and the gasket was bad. he told us that this was a common problem with this type of engine. he said that gm dealers in the area told him that it was due to the manifold being made of plastic and the fact that gm uses dexcool coolant, which eats up the plastic and the gaskets. he also told us that because of this some of the coolant spilled into the engine oil. the cost of the repairs were $392.57. we now will have a good chance of spending $2000 - $2500 on a new engine because of the coolant in the engine oil. we did call the dealer who sold us the van and they told us to call pontiac. we did call the pontiac customer service center in michigan and filed a complaint. they told us that they have never heard of such a problem. we feel that gm should stand behind these problems. please respond. thanks |