Consumer Complaint Detail

PONTIAC / TRANS SPORT / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002275841 Incident Date: Dec, 14 2002
Consumer's City: WEST BLOOMFIELD Consumer's State: MI
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: TRANS SPORT Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Visibility:power window devices and controls
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GMDX03E2WD Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Driver\\'s power window was initially slow to close, and then wouldn\\'t close all the way. eventually, it began closing erratically, with the glass askew. the dealer diagnosed the problem as a faulty power window control module; the part is approximatley $450 and the labor is $250. gm has refused to repair the part, due to lack of warranty history on the claim. they do have an outstanding service bulleting for an allied problem, of sticky window tracks, which probably led to the initial slowness of the window closing. that probably led to a failure of the module in question. in an effort to save money, i tried having it repaired at a local auto glass repair facility, hoping they could just reposition the window. they came back with the same diagnosis. curiously, they indicated that they contacted at least 20 sources for the window module, and that they were told the part is on a national back order. and yet gm denies a problem with this part!