Consumer Complaint Detail

VOLVO / S80 / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002275960 Incident Date: Dec, 14 2002
Consumer's City: SPRINGFIELD Consumer's State: OH
Vehicle Transmission Type: AUTO Manufacturers Name: Volvo Car USA, LLC
Model Name: S80 Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: YVITS97DOX1 Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased this volvo s 80 car as a second owner when it had 35,500 miles with 19,500 miles remaining on the 50,000 new car warrenty. the car had been serviced faithfully. at 57,00 miles the serpentine belt failed and the car quit. the car was towed to byers volvo,columbus,oh. the serpentine belt caused the timing belt to get out of time which caused all the intake valves to be be bent. i was advised that the serpentine belt was scheduled to be replaced at 60,000 miles and that since the car was out of warranty, that i should contact volvo of america. again i was told that even though the belt was not due to be replaced until 60,000 miles , the car was still out of warranty and since i did not purchase it from the volvo dealer, there was nothing they could do. i took the car to an independent garage and had the car repaired. i again contacted volvo and received the same response. i feel that since the belt that caused the problem was not supposed to be replaced for another 30000 miles that there was an implied warrenty and volvo should be held responsible.