Consumer Complaint Detail

PLYMOUTH / GRAND VOYAGER / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002276666 Incident Date: Jun, 14 2002
Consumer's City: LIBERTY Consumer's State: MO
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND VOYAGER Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Power train
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1P4GP44G2WV Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The power window on the drivers side just became sluggish and finally went down and wouldn't come back up, a bracket was broken, the entire assembly had to be replaced. the transmission would not go into gear during very cold weather and it was not a consistent problem to begin with. when you put the car in drive the engine would rev but it would not move forward. then finally after warming up a few minutes it would lurch forward and be fine. finally this past week it began making a grinding noise in reverse and refused to go in reverse. the car was put into drive and the grinding noise continued. just fyi when i contacted chrysler corporation about this problem, because i think a car should be able to make it to at least 100,000 miles before you start experiencing major problems, the customer assistance rep told me that i was unrealistic to expect my car to make it 100,000 miles. i find this amusing since this is the first car that i have owned that has had any major problems before 100,000 miles. my transmission mechanic also told me that he can only guarantee my repairs for 90 days because there are so many problems with the transmissions in these vehicles.