Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002277022 Incident Date: Mar, 14 2002
Consumer's City: JACKSONVILLE Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Unknown or other
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HR58N12F Date added to File: May, 25 2021
Date Complaint Received: Jan, 14 2004 Complaint Type: CAG
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Here is a list that i have sent to dodge chrysler customer service and 2 dealerships 1. intermittent or delayed engagement at vehicle start up operation or engagement at 26-56 mph 2. intermittent acceleration and shudder during torque converter. operation or engagement at 26-56 mph 3. intermittent poor shifting quality?.. idle shake, sag or hesitation. will not always ?downshift? while driving 26-54 mph. 4. intermittent buzz and or clicking in reverse. (warm or cold) 5. intermittent surging while driving 26-54 mph. (warm or cold) 6. intermittent hesitation ?idle shake? sag when stepping on accelerator/gas pedal. 7. intermittent harsh engagement of transition (warm or cold) 8. intermittent noisy 3-4 upshifts . (warm or cold) 9. intermittent delayed down shifts (almost like dropping it in 1st while going 35 mph) 10. intermittent delayed up shifts. (transmission feels like its slipping) 11. unexpected acceleration (warm or cold) 12. loud popping noise while turning. . (warm or cold) 13. transmission fails to hold in park/ park gear fails to hold!