Consumer Complaint Detail

FORD / EXPLORER SPORT TRAC / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002279872 Incident Date: Sep, 11 2002
Consumer's City: GRANITE BAY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER SPORT TRAC Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Fuel system, gasoline:fuel injection system:injectors
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMZU67E82U Date added to File: May, 25 2021
Date Complaint Received: May, 10 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 13 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: To whom it may concern: i just read the article on the ford escape (4/13/04) recall at consumeraffairs.com. i bought my truck in september 2002. this engine stalling/stuttering and dying is exactly what my ford explorer sport trac has been doing since the 2nd day (30 miles) of ownership. i have taken my vehicle in to the dealership numerous times, with documentation, and they say they can find nothing wrong. i have sent several letters to the fords dispute settlement board. they stated in their summary that i could not be helped because i have not been inconvenienced enough. i hope i can get some assistance with this. ford has refused to assist me. my vehicle, just today, again hesitated and chugged for some time. it is like the fuel is not getting to the carburetor. this vehicle is dangerous. lucius (bud) angell