Consumer Complaint Detail

BRITAX / E9L02 (ROUNDABOUT) / ROUN

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002280452 Incident Date: Sep, 30 2002
Consumer's City: ANTIOCH Consumer's State: CA
Vehicle Transmission Type: Manufacturers Name: Britax Child Safety, Inc.
Model Name: E9L02 (ROUNDABOUT) Model Year: ROUN
Vehicle Involved in a Crash: No Component's Description: Child seat:shell:convertible
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: May, 18 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 0 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After buying a britax roundabout convertable car seat the base started seperating, when contacting britax i was told it was due to not being properly installed. i explained to them that i had read through the instruction and then taken the car seat the the california highway patrol where they also checked the instructions and showed me how to install it. britax seemed to be very aware of the problem but refused to replace the car seat. i have contacted them several times with no help. *ak