Consumer Complaint Detail

FORD / EXPLORER / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002280939 Incident Date: Mar, 09 2002
Consumer's City: MAPLE VALLEY Consumer's State: WA
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPLORER Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Visibility:defroster/defogger/hvac system:heater core
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMDU34E7VZ Date added to File: May, 25 2021
Date Complaint Received: May, 25 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 01 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Heater blend door on my 1997 ford explorer does not change positions. it is stuck in the position only giving me air conditioning full time. no matter where the dial on the dash is turned the heat refuses to activate. through a quick series of odd weather occurrences i found my windshield covered in a layer of ice that could not be removed since the heat did not work on the defroster. this almost caused a near fatal head-on collision. i have no option now but to have the heater plenum replaced at a cost $1010. *nm