Consumer Complaint Detail

GMC / SUBURBAN / 1999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002283112 Incident Date: Jan, 31 2002
Consumer's City: BUENA VISTA Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SUBURBAN Model Year: 1999
Vehicle Involved in a Crash: No Component's Description: Steering:linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3GKEC16R5XG Date added to File: May, 25 2021
Date Complaint Received: Jun, 06 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 21 2001
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have a 1999 gmc suburban that is having a problem with the power steering. i have taken it 3 times to a repair shop to have it looked at but what happens does not occur every day. it seems that the power steering "goes out" for a few seconds - usually when going around a curve, causing the steering wheel to jerk and the vehicle to swerve. i read about a recall that gmc was doing to replace a faulty bearing in the power steering that was causing this problem and i contacted them about it. they opened a file for me but informed me that my year vehicle was not included in the recall and if enough people complained, they might do a recall. otherwise, i would be responsible for the repairs myself. i have contacted a gmc dealer and this repair is very costly, according to them. i feel if gmc has so many other vehicles that they are having this problem with, and they used the same part in my vehicle, i should be entitled to have it repaired at their cost before it causes an accident. they are obviously aware of the problem.*ak