Consumer Complaint Detail

FIRESTONE / STEELTEX RADIAL / 9999

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002284001 Incident Date: Feb, 18 2002
Consumer's City: GLENWOOD Consumer's State: MD
Vehicle Transmission Type: Manufacturers Name: FIRESTONE TIRE & RUBBER CO.
Model Name: STEELTEX RADIAL Model Year: 9999
Vehicle Involved in a Crash: No Component's Description: Tires
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMSU43F6YE Date added to File: May, 25 2021
Date Complaint Received: Jun, 01 2004 Complaint Type: LETR
Incident Reported To Police: No Purchase Date: Jun, 20 2001
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Reimbursement request solicited by firestone safety campaign.*mr numerous splits were discovered in the sidewall off all four tires mounted on the vehicle. after discussions with the dealer, a local firestone rep agreed to sell the consumer four new firestone steeltex radial at load range d tires at a prorated price. ten months later the right rear tire experienced what firestone refers to as rapid air loss. the consumer was able to maintain control of the vehicle. once again the tires had to be replaced. the vehicle was taken to a different dealer who indicated that the tire were too light duty for the size and weight of the vehicle. the consumer purchased four michelin load range e tires. the consumer received a recall in reference to the firestone tires and requested reimbursement. the letter only offered reimbursement for tires purchased after march 1, 2003. *nm