Consumer Complaint Detail

DODGE / DURANGO / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002287246 Incident Date: Jan, 19 2002
Consumer's City: LITTLE ROCK Consumer's State: AR
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: DURANGO Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Visibility:windshield wiper/washer:motor
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B4HR38N72F Date added to File: May, 25 2021
Date Complaint Received: Aug, 11 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: While driving in inclement weather the windshield wipers failed. this caused poor visibility to the driver. consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. mechanic determined that windshield wiper motor needed to be replaced and replaced it. the problem recurred. *ak the consumer continued to have the motor replaced each time it failed. the consumer then received a recall notice for the wiper motor. *nm