Consumer Complaint Detail

MAZDA / PROTEGE / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002287725 Incident Date: Jan, 31 2002
Consumer's City: ACWORTH Consumer's State: GA
Vehicle Transmission Type: AUTO Manufacturers Name: Mazda Motor Corp.
Model Name: PROTEGE Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JM1BJ245821 Date added to File: May, 25 2021
Date Complaint Received: Jul, 07 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Jan, 21 2002
Was Original Owner: Yes Anti-lock Brakes: No
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: We purchased a mazda protege5 in january of 2002. within a very short time, (~1000 miles, maybe less), we noticed a high pitched whining noise. this noise occurs between 50 and 75 miles per hour on average. we brought the vehicle in to mazda, and a mechanic immediately tied the problem to the transmission. so, in very short order, they replaced our transmission, (which worried me a little). unfortunately, this did not correct the problem, so we complained once more, and within a week or two mazda apparently released a bulletin which releases them of all responsibility. this bulletin apparently states that the whining noise associated with certain mazda protege5 vehicles is merely a vibration in the engine and will not affect the integrity of the vehicle or its resale value. i would like to suggest that i certainly would not buy an otherwise pristine vehicle if it whined every time i got on the freeway...i have to turn my radio up quite loud just to drown it out!!! mazda will do nothing for us, which is sad, because i have enjoyed owning this and other vehicles, but will not necessarily consider buying another. *ak