Consumer Complaint Detail

DODGE / RAM 2500 / 2002

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002294652 Incident Date: Oct, 14 2002
Consumer's City: METROPOLIS Consumer's State: IL
Vehicle Transmission Type: MAN Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2002
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 3B7KF23C12M Date added to File: May, 25 2021
Date Complaint Received: Sep, 27 2004 Complaint Type: EVOQ
Incident Reported To Police: No Purchase Date: Jun, 05 2002
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Power steering was defective when the vehicle was running. steering wheel will not move. dealer has replaced the power steering pump/hydro boost and two hoses. however, problem recurred. *ak the consumer stated that the vehicle does not have any power steering when idleing and somtimes at low speeds. steering box has been replaced but problem exists. dealer will no longer service the vehicle for the same problem. *tc