Consumer Complaint Detail

FORD / EXPEDITION / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002295677 Incident Date: May, 12 2002
Consumer's City: MASSAPEQUA Consumer's State: NY
Vehicle Transmission Type: AUTO Manufacturers Name: Ford Motor Company
Model Name: EXPEDITION Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Latches/locks/linkages
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1FMFU18L3VL Date added to File: May, 25 2021
Date Complaint Received: Aug, 29 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Feb, 16 1999
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Paint and finish on roof of vehicle peeling, cracking, flaking off - oxidation from rust, ruining entire outer car surface - have been advised that primer coat was either missed or skimped during the production process... ford will not address this issue - one male rep from ford stated: "the paint job is only supposed to last 2 years" not an acceptable answer...also, child safety locks engage themselves, thus preventing occupants in rear seats to exit vehicle, can cause injury or death in an emergency situation... also, vehicle rear wheels and or axels "chatter" at low speed turns... also, an audible hum in vehicle at normal highway speeds...also, audible squeaking from interior side panels...ford dealer states: cause cannot be located...also, leather seats have cracked and show signs of abnormal wear - this is apparant in all leather seat coverings but especially in the front "bucket" or "captain" seats...ford states warranty for vehicle no longer covers -engine has had several episodes of "misfiring" of "revving" on it's own - has been explained away as a "computer" problem or a "sensor" problem - always at cost to consumer..."check engine" light has come on on numerous occasions, using previous explanations as stated previously. have numerous invoices for replacements of sensors, computer chips, etc.*ak