Consumer Complaint Detail

DODGE / GRAND CARAVAN / 2001

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002298488 Incident Date: Sep, 13 2002
Consumer's City: ABINGDON Consumer's State: MD
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: GRAND CARAVAN Model Year: 2001
Vehicle Involved in a Crash: No Component's Description: Power train:automatic transmission
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Sep, 15 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 18 2001
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My wife was driving normally less than .2 miles from the house. the speed limit is 40 mph. the roads were dry. my wife heard and "explosion" and pulled off the road believing that she had a blow out. the car stalled. not knowing what the problem was, all the tires were inflated, she returned home. by the time she returned to the house there was no transmission fluid in the vehicle. i had it towed to a repair shop (buddies automotive 410-679-6300) the repair shop indicated that the pin that dodge uses in the differential is undersized and hollow, and that it had sheared off sending parts through the casing of the transmission. the transmission is being replaced. the replacement is built by a company who has performed studies on the transmission and has modified this section of the transmission to make them safe and reliable. if you have any further questions, please feel free to call me. the vehicle is a 2001 grand caravan ex, with a 3.3l engine and a 4 speed automatic. *jb