Consumer Complaint Detail

BMW / 740IL / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002304751 Incident Date: Jan, 07 2002
Consumer's City: FLOWER MOUND Consumer's State: TX
Vehicle Transmission Type: AUTO Manufacturers Name: BMW of North America, LLC
Model Name: 740IL Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Fuel system, other:storage:tank assembly
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WBAGJ8322VD Date added to File: May, 25 2021
Date Complaint Received: Oct, 21 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Nov, 08 1997
Was Original Owner: No Anti-lock Brakes: No
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: Purchased a "certified" bmw 1997 740il in 11/02 with 69,000 miles. in january i noticed a "tin can" popping sound from the rear of the vehicle and a vacuum like sound when opening the gas cap to fuel. i noticed that the driver side gas tank had a dent in it although i had not hit anything. i took the vehicle to john roberts bmw in dallas. the service advisor told me that they had never had any complaints resembling mine and that i must have struck something to damage the tank. about one month later the tank began to leak and basically imploded from vacuum pressure. i posted my experience on several web sites and received over 20 responses from owners who had the same problem. one of these people sent me a technical bulletin from bmw to its dealers describing the problem as a fuel tank vent which would become stopped up and cause the fuel tank to implode. i went back to the dealer but by this time my vehicle was one month out of warranty. i believe this defect is a potentially deadly hazard and could have easily resulted in an explosion or fire.*ak