Consumer Complaint Detail
VOLKSWAGEN / JETTA / 2000
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002307090 | Incident Date: Nov, 30 2002 |
| Consumer's City: | Consumer's State: NY |
| Vehicle Transmission Type: MAN | Manufacturers Name: Volkswagen Group of America, Inc. |
| Model Name: JETTA | Model Year: 2000 |
| Vehicle Involved in a Crash: No | Component's Description: Electrical system:ignition |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 3VWSC29M7YM | Date added to File: May, 25 2021 |
| Date Complaint Received: Nov, 02 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Sep, 28 1999 |
| Was Original Owner: Yes | Anti-lock Brakes: Yes |
| Number of Cylinders: 4 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: While driving, my 2000 jetta gls, vehicle hesitates and stalls (engine light also would come on at times). on six occasions to service, vw claimed that nothing could be found. the seventh time, conveniently after warranty expiration, they found a bad ignition coil...which obviously, i had to pay for. speaking to four acquantainces that had same vehicle, all reported similar issues with the hesitation and stalling. the kicker came from my friend who received a recall on this issue (ignition coil recall) for his 1.8t jetta. a call to vw (1800-822-8987) to inquire about reimbursement for my expenses revealed that my jetta vin did not match the recalled vin's!!! how can a part that has been recalled not be covered for my vehicle that has the same part? this is absolutely preposterous. obviously, there are significant owners out there that are being talked into unnecessary repairs and sidetracked from the real issue and are not aware of the recalls or simply do not file complaints. a little bit of info...to test for the problem, run your vehicle with less than 1/4 tank of gas (one or two gallons will reveal the problem), and watch what happens!!! since the ignition coil was replaced, no problems...hmmmmmm! i urge all to call vw and file complaints with aaa and nhtsa if you have been duped. eventually, the truth will win.*ak |