Consumer Complaint Detail

SATURN / SC1 / 1995

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 002314063 Incident Date: Aug, 10 2002
Consumer's City: BERKELEY Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SC1 Model Year: 1995
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 25 2021
Date Complaint Received: Dec, 17 2004 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Dec, 31 1995
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 4 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: My 1995 saturn sc-2 began evaporating motor oil, at the rate of a full quart every 300 miles. i took it to the dealer and they did a full engine rebuild, which was very expensive. my car performed slightly better afterwards but needed follow-up adjustments of the repaired parts; saturn failed to honor their warranty on these repairs so i declined to have them done. after this hassle i decided to do research to see if this is a common problem, and there are dozens if not hundreds of reports on the web about saturn owners of models built 1994-1996 that have had engine explosions and fires while driving, many of which have led to crashes and injuries. these are all traced to what appears to be an engine defect that leads to excessive oil consumption-- the same problem my car appeared to have. when i went to saturn with this information, they told me that they would only look at my car after verifying that it was still losing oil themselves, and that to do this i should drive my car for 3,000 miles and then bring it back. by that time, my warranty would be expired anyways. other consumers have told me identical stories. it appears that saturn engines may be defective, and their customer service certainly is also. *jb