Consumer Complaint Detail
MERCURY / GRAND MARQUIS / 1997
0 Injured
0 Death
No Fire
| Components - Details | |
|---|---|
| NHTSA Complaint Number: 002314846 | Incident Date: Jun, 26 2002 |
| Consumer's City: SAN ANTONIO | Consumer's State: TX |
| Vehicle Transmission Type: AUTO | Manufacturers Name: Ford Motor Company |
| Model Name: GRAND MARQUIS | Model Year: 1997 |
| Vehicle Involved in a Crash: No | Component's Description: Engine and engine cooling:engine |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: 2MELM74W9VX | Date added to File: May, 25 2021 |
| Date Complaint Received: Dec, 27 2004 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: - |
| Was Original Owner: No | Anti-lock Brakes: No |
| Number of Cylinders: 8 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: During travel on fm 1604 (outer loop road around san antonio, texas), i noticed engine overheating. i pulled over and took steps to delay major seizing of engine. vehicle was spewing steam - looking like hose cracked or loosened. taken to firestone facility. firestone unable to repair due to damage being cracked intake manifold! vehicle repaired at my expense (approximately $1,000.00). in my opinion, vehicle had insufficient mileage to justify such damage. unable to obtain repair frequency information from ford motor company (fmc) or any other data, including information concerning possible recall efforts after repeated attempts. unable to receive any response from fmc. in 2004, found out that firestone had issued repair kit to their facilities for cracked intake manifold repairs for various vehicles, including 1997 mercury grand marquis. fmc continues to comment or respond to my queries. *jb |