Consumer Complaint Detail

AUDI / A4 / 1998

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003000950 Incident Date: Jun, 30 2003
Consumer's City: LOS ANGELES Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: Volkswagen Group of America, Inc.
Model Name: A4 Model Year: 1998
Vehicle Involved in a Crash: No Component's Description: Suspension:front:control arm
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: WAUED28DXWA Date added to File: May, 23 2021
Date Complaint Received: Jan, 01 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: May, 14 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: After less that 70k miles, the upper control arms (specifically the bushings that protect the control arms' joints) on my audi a4 have proved defective. according to my technician, the control arms are the part of the car that make steering possible; therefore, faulty control arms create an enormous safety hazard and a liability. audi has already issued a recall for the lower control arms, but the recall does not cover the upper control arms -- despite the fact that the upper control arms are more defective. every audi technician that i've spoken to about this defect has admitted that audi is ducking the problem, and as a consumer i feel cheated. audi is not operating on good faith. this is bad business that leaves unassuming consumers bearing the burden not only of costly repairs but also of hazardous mechanical failures. *jb