Consumer Complaint Detail

BUICK / RIVIERA / 1997

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003001110 Incident Date: May, 21 2003
Consumer's City: PONCA CITY Consumer's State: OK
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: RIVIERA Model Year: 1997
Vehicle Involved in a Crash: No Component's Description: Engine and engine cooling:exhaust system:manifold/header/muffler/tail pipe
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1G4GD2211V4 Date added to File: May, 23 2021
Date Complaint Received: Jan, 03 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 1997 buick rivera ... driving down highway-hole worn into high pressure freon discharge hose-freon sprayed throughout engine compartment and onto drive belts-belt broke and wrapped around harmonic balancer - broke teeth and crank sensor- engine died immediately-loss of power steering, braking, etc., dead car hard to control - towed to gm dealer - dealer replaced all parts ($900.00) - gm mechanics and service manager all agreed to buick design flaw - steel manifold for freon hoses is formed in such a way to cause freon hoses to rub against each other and eventually wear a hole into freon hose. - i kept part - called dealer to complain- they referred me to buick customer service- they said they could do nothing as no recalls nor service bulletins had been issued on the matter - i asked for information as to how many of these incidents had occurred - or how many of this freon manifold replacements have been sold - or if there had been a redesign to correct this part - they would furnish me with none of this requested information.*ak