Consumer Complaint Detail

DODGE / RAM 2500 / 2000

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003001843 Incident Date: Aug, 07 2003
Consumer's City: Consumer's State: VA
Vehicle Transmission Type: AUTO Manufacturers Name: Chrysler (FCA US, LLC)
Model Name: RAM 2500 Model Year: 2000
Vehicle Involved in a Crash: No Component's Description: Steering
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1B7KF2367YJ Date added to File: May, 23 2021
Date Complaint Received: Jan, 13 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Aug, 19 2002
Was Original Owner: No Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: The steering on my 2000 dodge ram 2500 4x4 has been sloppy/wanders for about the past two years. first, i replaced all four tires with the same standard tires. i then had it aligned and the mechanic couldn't get the steering wheel straight. so i took it to the dealer, and they recommended an independent alignment shop. there the mechanic replaced the track bar and got the steering wheel straight. that seemed to tighten up the steering wheel a bit. several months later the wheel was sloppy again. i took it back to the dealer, and they got in and test drove it with me. they did acknowledge that the wheel was "loose" but the dodges just had loose steering. they also said they could tighten up the steering gear box. so i let them do that. but when i went to pick up the truck, the service manager told me that i might have to replace the gear box soon. before i did that i wanted to see if anyone else had this problem, and they did. many people on the turbo diesel register web site have this same problem. this is how i was referred to this web site. if so many people have problems with the steering, why isn't a recall issued to correct the problem. *jb