Consumer Complaint Detail

GMC / SIERRA / 2003

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003001938 Incident Date: Sep, 17 2003
Consumer's City: LAGUNA NIGUEL Consumer's State: CA
Vehicle Transmission Type: AUTO Manufacturers Name: General Motors, LLC
Model Name: SIERRA Model Year: 2003
Vehicle Involved in a Crash: No Component's Description: Steering:hydraulic power assist system
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 1GTHK23G73F Date added to File: May, 23 2021
Date Complaint Received: Jan, 14 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Mar, 27 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 8 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: 2003 gmc sierra crewcab 4x4 long bed 8.0lt. (1) i have a problem with the power steering system that when i am at idle, stopped or sitting with my foot off the breaks i can hardly turn the wheel. only when i move the vehicle some can i then turn the wheel and still it can be difficult. (2) the dealer has replaced the hydroboost system in an effort to remedy the problem. i have brought it back to the dealer twice for the same problem and both times when i picked it up it still had the same problem sitting right there in the dealership. (3) this problem i believe is in the power steering pump not having sufficient flow to handle the friction the tires create at stopped or slow movement. maybe a higher flow upgrade pump is in order here but the dealership told me not to bring it back anymore for this as there is a remedy coming out soon. i have been waiting for a year now with the problem getting worse and no recall being issued. *nm