Consumer Complaint Detail

HONDA / PILOT / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003003400 Incident Date: Dec, 21 2003
Consumer's City: SOMERSET Consumer's State: NJ
Vehicle Transmission Type: AUTO Manufacturers Name: Honda (American Honda Motor Co.)
Model Name: PILOT Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Electrical system:12v/24v/48v battery:cables
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: 2HKYF18544H Date added to File: May, 23 2021
Date Complaint Received: Jan, 19 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: -
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I purchased a 2004 honda pilot on october 23, 2003 and have since had the battery replaced twice along with four towing occurrences and on-going safety concern for my family especially my two toddlers each time i turn the ignition on. i have not been unsuccessful with a resolve from the manufacturer. after my fourth attempt of mail the manufacturer and dealer only offer to reimburse my $400 towing expenses. the dealer i purchased the vehicle from to date cannot give me an accurate diagnosis. academy honda claims my issues could range from re-programming keys, ignition, fuel pumps etc. i have lost days from work, pre-paid child care and tuition expenses and suffers horrifying emotional stress from these incidences. to dated not one representative from the honda dealer has called to see how vehicle is running. it is apparent that this vehicle has an on-going safety issues that requires immediate detailed scrutiny. i would like to have this matter investigated. this is my only mode of transportation for work, errands and family affairs. i fear the death of my 3 and 4 yrs old toddlers, in addition to myself and my spouse. at this point any given morning, afternoon or evening i can be stranded at any venue. any expedited attention you can place on this matter will be greatly appreciated. thank you in advance for your consideration. *jb