Consumer Complaint Detail

FORD / RANGER / 1996

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003003599 Incident Date: May, 31 2003
Consumer's City: MARYSVILLE Consumer's State: MI
Vehicle Transmission Type: MAN Manufacturers Name: Ford Motor Company
Model Name: RANGER Model Year: 1996
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control:cruise control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: Date added to File: May, 23 2021
Date Complaint Received: Jan, 22 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Apr, 04 1996
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: About two years ago (i don't recall the exact date) i had taken my 1996 ford ranger xlt into north gate ford (port huron/ft. gratiot, mi) for a trace on electronics?'check engine' light was on. after they had placed my truck on their computer they said that they had to 'download updates' to my truck, which would take some time (3 billed hours!). ever since then my cruise control would 'act up'. it will increase speed above the set speed by 5-7 mph, occasionally up to 12 mph, and then the throttle would release with a thunk sound. using the brake pedal, or the 'off' button would work after a couple of tries however. also, the cruise control was not always available?would not turn on or set. i believe that the ford dealer unknowingly, or maybe even willingly, inserted a computer virus or corrupted code into my truck's ecm module. i attempted to take it to another dealer to be checked, but it would have cost me more than i could afford to put it back on the diagnostic computer. i'm afraid that this will result in an accident?i have ms and rely on the cruise control when on the highway. *jb