Consumer Complaint Detail

LEXUS / ES 330 / 2004

Recalls
0 Injured
Investigations
0 Death
Complaints
No Fire
Components - Details
NHTSA Complaint Number: 003003658 Incident Date: Sep, 28 2003
Consumer's City: PLANTATION Consumer's State: FL
Vehicle Transmission Type: AUTO Manufacturers Name: Toyota Motor Corporation
Model Name: ES 330 Model Year: 2004
Vehicle Involved in a Crash: No Component's Description: Vehicle speed control
Vehicle Involved in a Fire: No Persons Injured: 0
Vehicle's VIN#: JTHBA30G445 Date added to File: May, 23 2021
Date Complaint Received: Jan, 23 2005 Complaint Type: IVOQ
Incident Reported To Police: No Purchase Date: Sep, 25 2003
Was Original Owner: Yes Anti-lock Brakes: Yes
Number of Cylinders: 6 Date of Manufacturer: -
Was Vehicle Towed: - Description of the Complaints: I have complained numerous times and have written a letter to denny clements, group vp of lexus informing him of my safety concerns related to the 2004 es330. his office attempted to appease me by offering to send me 2 free oil change coupons or $1,000 off my next purchase or lease of a lexus vehicle. the vehicle has serious hesitation issues when attempting to accelerate. i have spoken to everyone at the dealer, including the service manager (who admitted the issue, but had no solution) and general manager. the issue has not been resolved. *nm