| Components - Details | |
|---|---|
| NHTSA Complaint Number: 003003968 | Incident Date: Nov, 21 2003 |
| Consumer's City: SPRINGFIELD | Consumer's State: OH |
| Vehicle Transmission Type: | Manufacturers Name: Ford Motor Company |
| Model Name: CONTOUR | Model Year: 1998 |
| Vehicle Involved in a Crash: No | Component's Description: Suspension:front:springs:coil springs |
| Vehicle Involved in a Fire: No | Persons Injured: 0 |
| Vehicle's VIN#: | Date added to File: May, 23 2021 |
| Date Complaint Received: Jan, 26 2005 | Complaint Type: IVOQ |
| Incident Reported To Police: No | Purchase Date: Jan, 17 1998 |
| Was Original Owner: Yes | Anti-lock Brakes: No |
| Number of Cylinders: 0 | Date of Manufacturer: - |
| Was Vehicle Towed: - | Description of the Complaints: Took the car in for an alignment and discovered the front coil spring was broken. didn't know about the special extended warranty on this particular part and paid for the repairs myself. ford admits there is a problem but won't reimburse me because work was done by a non-ford authorized repair shop after the letter notifying me of the extended warranty was sent out. even though the letter was sent out two years before the part actually failed. even if ford doesn't want to reimburse me for the labor done by the non-ford shop, they should at least reimburse me for the coil springs because they had to be ordered directly from ford!! *ak |
